// glossary
What is Bounce Rate?
Bounce Rate
Bounce Rate is the percentage of website sessions where the visitor viewed a single page without engagement. In GA4 the definition shifted: a session under 10 seconds with no conversion and no second pageview is "bounced." High bounce isn't always bad — depends on page type and user intent.
// formula (GA4)
Bounce Rate = Non-engaged Sessions / Total Sessions × 100
GA4's "engaged session" = 10+ seconds long OR ≥1 conversion OR ≥2 pageviews. Sessions failing all three are bounces. Looser than Universal Analytics' single-page-view definition.
// industry averages
- Content site / blog — 65-85% (high is normal; users read and leave).
- E-commerce category page — 40-55%.
- E-commerce product page — 50-70%.
- SaaS landing page — 40-60%.
- Corporate homepage — 30-50%.
- Lead capture / one-pager — 70-90% (single-purpose).
// causes of high bounce
- Page speed — pages over 3s see bounce up 32%.
- Mobile-unfit design — desktop layout forced onto mobile.
- Ad-page mismatch — "discounted running shoes" ad pointing to generic homepage.
- Bad traffic — irrelevant keywords; search waste.
- Pop-up overload — cookie + newsletter + WhatsApp on first paint.
// metrics to read alongside bounce
- Average engagement time — if bouncing users still spent 30s, content was fine; intent was just one-page.
- Scroll depth — 70%+ scroll counts as engagement even if technically bounced.
- Conversion rate — bouncing traffic that converts is fine; don't panic.
// fixing bounce
- Speed — Core Web Vitals compliance.
- Intent match — ad → relevant landing page.
- Content structure — answer the user's question above the fold.
- Internal linking — related-content blocks, "see also" recommendations.
- CTA clarity — user must know the next step.
Example: A B2B SaaS landing page had 72% bounce, 0.9% CR. Page-speed audit (LCP 4.2s → 1.8s) + above-the-fold redesign (social proof + 30-sec video) + form 9 → 4 fields cut bounce to 48% and pushed CR to 2.4% — 2.7x more leads on the same traffic.